In today's digital world, video calls are an important way of communication for personal and professional purposes. Whether catching up with loved ones or attending virtual meetings, a not working video call can be frustrating and disruptive. If you face the "video call is not working" issue, don't worry. This guide will help you to identify and resolve common problems to ensure smooth, uninterrupted video calling experiences.
Why is my WhatsApp video call, not working Android phone:
Video calls may not work properly due to various technical and non-technical reasons. Here are some common factors that can lead to issues with video calls,
- check your internet
- Bandwidth Limitations
- Network Congestion
- mobile data
- clear cache
- Firewall or Network Restrictions
- Device Compatibility
- Outdated Software
- Hardware Issues
- Application Glitches
- Geographical Location
- Third-Party Software Interference
How to Solve Your WhatsApp video call, not Working on Android and iPhone:
Video Calls are now used for many purposes like meetings, online classes, or personal uses. Suppose your audio and video are not working properly; you can use the steps mentioned below to fix the issue,
Step 1: Check Your Internet Connection:
The most common issue behind video calls is a weak or unstable internet connection. To ensure a stable relationship, try the following:
Switch to a Wired Connection:
- Using an Ethernet cable to connect the device directly to the router is possible. Wired connections are generally more reliable than Wi-Fi.
Speed Test:
- Simply run an internet speed test to determine if your connection meets the minimum requirements for video calling. Aim for at least 1.5 Mbps upload and download speed for standard calls and 3.0 Mbps for high-definition calls.
Close Bandwidth-Intensive Applications:
- Streaming services, large downloads, or online gaming can hog bandwidth and cause video call disruptions. Close these applications during your call to free up bandwidth
Step 2: Update Your Video Call Application:
Ensure that your video call application is up-to-date, whether it's Skype, Zoom, or any other platform. Check for regular updates in the application settings or download the latest version.
Step 3: Check the Device's Camera and Microphone:
Suppose your video call participants can't see or hear you; it might be due to problems with your camera or microphone. Follow these steps:
- Ensure the video call application is permitted to access your camera and microphone.
- Use the application's built-in tools to test your camera and microphone.
Step 4: Restart your phone:
Restarting the device can often resolve various software glitches affecting your video call. Please turn off your device, wait a few seconds, and then power it back on.
Step 5: Check Firewall and Antivirus Settings:
Sometimes, your firewall or antivirus software might block the video call application's access to the internet. Temporarily turn off these security measures and test the video call.
Step 6: Try a Different Video Call Application:
If the problem continues, you can use an alternative video call application. Different platforms might interact with your device differently, and switching could resolve compatibility issues.
Also, Check: WhatsApp folder on the Android
How to fix "Video Call Unavailable use Voice Call"?
If you are facing video call issues on your Android device and the option to use voice call is available instead, there could be several reasons for this problem. Here are the steps you can follow to troubleshoot and potentially fix the issue:
Check Internet Connection:
- Ensure you have a stable and strong internet connection. Video calls require a reliable internet connection to function properly.
Restart Your Device:
- A simple restart can resolve minor glitches. Restart your Android device, and then try making a video call again.
Update Your Android OS:
- Make sure the Android device has the latest operating system version.
- To check for updates, go to Settings > System > System updates.
Update the App:
- While using a specific video calling app (like Google Duo or WhatsApp), check if any updates are available for the app in the Google Play Store or the respective app store. Outdated versions of apps may cause compatibility issues.
Clear App Cache and Data:
- Clearing the cache and data of the video calling app can sometimes resolve issues.
- Go to Settings > Apps > Storage > Clear Cache/Clear Data.
Check App Permissions:
- Ensure the video calling app has the necessary permissions to access the camera and microphone.
- Go to Settings > Apps > Permissions and enable the Camera and Microphone permissions if disabled.
Factory Reset:
- If none of the steps work, consider doing a factory reset.
- Go to Settings > System > Reset > Factory data reset to perform a factory reset.
WhatsApp Video Call Not Working FAQ:
1. Why is my WhatsApp video call not working?
- If your WhatsApp video call is not working, there could be several reasons. It could be due to issues with your device, network connection, or the WhatsApp app itself.
2. How can I make a video call on WhatsApp?
To make a video call on WhatsApp, follow these steps:
- Open the WhatsApp app on your Android phone or iPhone.
- Go to the chat window of the person you want to call.
- Tap on the "Video call" button to initiate the video call.
3. What should I do if my WhatsApp video call is not working on my Android phone?
If your WhatsApp video call is not working on your Android phone, try the following:
- Restart your phone.
- Make sure you have a stable internet connection, preferably using Wi-Fi or mobile data.
- Update the WhatsApp app from the Google Play Store.
- Clear the cache of the WhatsApp app.
- Check if you have granted the necessary permissions to WhatsApp for accessing your camera and microphone.
4. Why can't I make video calls on WhatsApp with my iPhone?
If you can't make video calls on WhatsApp with your iPhone, you can try the following solutions:
- Restart your iPhone.
- Check your internet connection and ensure it is stable.
- Update the WhatsApp app from the App Store.
- Make sure you have granted the necessary permissions for WhatsApp to access your camera and microphone.
5. How can I fix WhatsApp video call issues on my Samsung phone?
To fix WhatsApp video call issues on your Samsung phone, you can try the following:
- Restart your Samsung phone.
- Check your network connection and ensure it is stable.
- Update the WhatsApp app from the Google Play Store.
- Clear the cache of the WhatsApp app.
6. Why are the audio and video not working on my WhatsApp video call?
If the audio and video are not working on your WhatsApp video call, it could be due to multiple factors:
- Ensure that you have a stable internet connection.
- Make sure you have granted the necessary permissions for WhatsApp to access your device's microphone and
Conclusion:
In Conclusion, Video calls are the simplest way we connect with others, but technical issues can disrupt the conversations. By following the above steps outlined in this guide, you can quickly identify and resolve video call issues. Check your internet connection, update the application, and test your camera and microphone. Don't forget to restart your device and review your firewall settings if necessary.
